IL Secretary of State departments closing amid COVID-19 uptick statewide starting Jan. 3 for two weeks

Driver Services Facility
Driver Services Facility(25 News/Heart of Illinois ABC)
Published: Dec. 29, 2021 at 1:22 PM CST
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(25 NEWS) - All Secretary of State departments and driver services facilities will be closed for in-person transactions beginning January 3 until January 17.

Offices will reopen January 18, according to a release.

Secretary of State Jesse White is encouraging the public to visit for online services.

Online transactions will remain open for all departments to conduct office services, including, but not limited to the following:

  • Renewing a license plate sticker.
  • Renewing a driver’s license or ID card for those who qualify (individuals may call 217-785-1424 to confirm their eligibility or to obtain their PIN).
  • Obtaining a duplicate driver’s license or ID card.
  • Obtaining a driver record abstract.
  • Filing Business Services documents, such as incorporations and annual reports.

In addition, the Drivers and Vehicles Services hotline phone number will remain open at 800-252-8980. Customers with issues involving administrative hearings may email or call 312-793-3722 or 217-782-7065.

White has extended all driver’s license and ID card expiration dates to March 31, 2022 though this extension does not apply to commercial driver’s licenses (CDL) and CDL learner’s permits.

“After careful consideration and out of an abundance of caution, we have decided to close all Driver Services facilities beginning Jan. 3, 2022, through Jan. 17, 2022, due to the spike in COVID-19 cases,” said White. “The health and safety of employees and the public remains paramount, and face-to-face transactions potentially increase the further spread of the virus.”

“Our goal is to safely reopen all offices and Driver Services facilities on January 18 for face-to-face transactions.”

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