Unemployment insurance benefits payments no longer hitting debit cards come December

Illinois Department of Employment Security
Illinois Department of Employment Security(25 News/Heart of Illinois ABC)
Published: Nov. 22, 2021 at 4:16 PM CST
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PEORIA (25 NEWS) - Beginning December 27, unemployment insurance benefits payments will no longer be made by debit card, according to an Illinois Department of Employment security release.

Though who have defaulted to a debit card will begin receiving a paper check at that time.

This does not affect those who choose direct deposit.

The change comes after IIDES vendor KeyBank made the decision to stop providing debit cards for unemployment insurance benefit purposes.

Those with debit cards will have access to the funds on those cards and will work normally until the cards expire.

Claimants who currently receive benefit payments via debit card are strongly encouraged to switch to direct deposit.  Doing so will result in quicker access to benefit payments.  Claimants who switch to direct deposit can do so within their IDES account after they have successfully registered with and created an ILogin account.  Step-by-step instructions on switching to direct deposit can be found in Direct Deposit Guide on the IDES website at

Claimants who do not select direct deposit will receive benefit payments via paper check.  Paper checks will be mailed to the address associated with the claimant’s account.  It is important that claimants who do not enroll in direct deposit have an updated address on their IDES account.  Address changes can be made on a claimant’s IDES account after they have successfully registered with and created an ILogin account.

IDES will provide more information directly to claimants via email about how this change may impact their benefit payments, detailed instructions about how to switch to direct deposit, and will work with stakeholders to provide information and resources to individuals who currently lack access to a direct deposit option.  Information will also be available on the IDES website at

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