Canton to cease sending out inflated bills, will shut off water - WEEK.com: Peoria-area News, Weather, Sports

Canton to cease sending out inflated bills, will shut off water instead

Posted: Updated:
Canton residents water bill shows arbitrary spike in April Canton residents water bill shows arbitrary spike in April
CANTON, Ill. (WEEK) -- -

A Canton city alderman said the city will now shut off the water of customers who do not get a new water meter installed rather than send them an inflated bill.

Citizens expressed concerns after receiving water bills for hundreds of dollars. The city said the bills were meant to gain the attention of customers in need of a water meter upgrade after repeated, failed attempts to contact them to schedule an appointment. 

Alderman John Lovell said the practice will end, with the city now shutting the water off for customers who do not receive the meter upgrade. 

"Unfortunately, for those that don't comply within a timely manner, this will have a real financial impact as they will now have any reconnect fees as well as no water until the reconnect can be rescheduled," said Lovell in a public Facebook post. "Please know that the goal is not to shut off people's water because it just adds more work to an already understaffed department, but to get broken equipment replaced."

Lovell said the cost of a new water meter is $100. 

Powered by Frankly