The Bloomington Police Department's relationship with its resident's has come under scrutiny this past year.
One protocol that's under the microscope is how people can file a complaint against the department,
The city council's solution is a citizen's review board.
The mayor would appoint seven citizens to that board.
Complaint filed against the police department will still be reviewed by the department.
But if someone is unsatisfied with the department's response they can take it to the board.
However, critics worry this does nothing to address the fear some may feel over voicing a complaint.
"When you're complaining it's really difficult to think about complaining to someone in the same department that you're complaining against. It's intimidating," said Bloomington resident Henry Dick.
"I hope they engage with us more. But as I stated in there we went from 30 to 17. That's because we are communicating more with people that have issues with our department and we are resolving them," said Chief Heffner.
The city council could vote on creating this board at their next month's meeting.