City officials want to hear the concerns of residents

City officials want to hear the concerns of residents

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If you have complaints about issues in your neighborhood--maybe that neighbor next door refuses to mow their lawn. The City of Peoria wants you to know they care.

 It's called "Peoria Cares." An app that allows you to report anonymously about issues in your neighborhood. It's a  simple download for your smart phone. You can report sanitation hazards, abandoned cars and even,  broken lights. 

But in order for the city to respond, you must show proof.

"It becomes a really great asset for our citizens to let us know where the problems are, so we can address them faster. This results in services being handled a lot faster. So, we kind of have several eyes on the street, instead of just having to rely on city staff, said Stacy Peterson. 

The city's management analyst, ShamRa Robinson-Maclin checks hundreds of emails daily, making sure nothing goes unnoticed.

"A house that is in disrepair in their neighborhood, those are things that we try to address as quickly as possible.and have code enforcement come out to take a look at those issues because these issues can be life safety issues," said Robinson-Maclin.

One issue was already fixed earlier this week--a large pothole near Sommer St. and Pioneer Parkway.

One of the most recent complaints came from caller describing the intersection of West Gilbert and North Victoria Ave,  pretty dangerous. The caller said when drivers stop at the corner, they are unable to see who is coming west bound on Gilbert Ave.

The tipster believes the overgrown hedge can cause an accident.

The city has sent out postcards targeting neighborhoods in North Peoria, specifically the fourth and fifth districts. 

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